Dear Staff, Supporters, and Communities:

            Challenge and change are two things we face daily in our effort to deliver the highest quality health care. When compared to the recent devastations due to hurricanes Katrina and Rita, our challenges are relatively minor. Constantly faced with rising costs, our care delivery focus remains on providing the best level of service, getting the maximum benefit from each dollar spent, and nurturing a conducive and supportive work environment for our employees. We make every effort to make the Family Health Centers of Baltimore work environment as attractive a place to work as it is a place to receive high quality health care.

            As we prepared for JACHO certification, we expanded our scope of service by building our OB/GYN practice and many changes in our business that will help us work smarter by being more efficient and effective. Regardless of our size, we remain true to our motto:    Small enough to care, Big enough to serve.

            Going forward, we appreciate, need and hope for your important effort and support in helping us to make the Family Health Centers of Baltimore one of the finest health care facilities in the city of Baltimore and the state of Maryland.

Sincerely,

Alvin Lee
Board Chair